Who we are
Our website is: https://www.tna.pt
The purpose of this policy is to provide all data subjects who, through any digital means, provide us with information, the necessary knowledge about the management we make of their personal data.
This Privacy Policy applies exclusively to personal data for which TNA – Tecnologia e Nutrição Animal, S.A. (hereinafter TNA) is responsible for the collection and respective processing.
Commitment
The protection of privacy and personal data is a fundamental commitment of TNA. Personal data is not owned by companies, but by individuals. They belong to you.
To safeguard them, while increasing the value for the data subject, and offering developing and placing on the market of safe products and goods manufactured and/or marketed, TNA complies with all legal requirements in this matter, namely the provisions of Law nº. 67/98 of 26 October, Personal Data Protection Law and Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of individuals regarding the processing of personal data and the free movement of such data.
Your privacy is an essential part of the services we provide and we appreciate your trust in providing us with your personal data.
Entity Responsible for Treatment
TNA is the entity responsible for the collection and processing of personal data and decides which data is collected, ways of treatment and purposes for which they are used.
TNA is committed to:
- Process your personal data in a lawful and loyal manner, collecting only the information necessary and relevant to the purpose for which it is intended to;
- Allow you, as a data subject, to access and correct the information concerning you, transmitting it in a clear language and corresponding strictly to the content of the registration;
- Do not use the data collected for a purpose incompatible with that of the collection;
- Keep the data accurate and, if necessary, updated;
- Ensure the consent of the data subject under the terms of the current legislation;
- Guarantee the right to delete data under the terms of the current legislation;
- Respect professional confidentiality in relation to the data processed; Limit interconnections of personal data to the bare minimum;
- Implement adequate protection and security measures that prevent the consultation, modification, destruction or addition of data by a person not authorized to do so.
Personal data, personal data subjects and categories of personal data
What is personal data?
Personal data means any information of any nature and independently of the respective support, relating to an natural person identified or identifiable. An identifiable person is considered to be a person who can be identified directly or indirectly, namely by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity.
Who are the holders of personal data?
The Customer, Partner, Supplier, Employee, or natural person to whom the data relates and who benefit from the TNA’s services or products The Potential Customer, Contact or Visitor, as a natural person, to whom the data relates.
What categories of personal data do we collect, how do we collect them and how do we handle them? TNA may collect, store and use the following types of personal data:
- Information for the purpose of registering in the general communication database. The data, requested and collected by completing the online contact form, accordingly with the protection and security measures wich are being implemented by TNA, such as: name, title, telephone, email;
- Any other information that, as a data subject, you choose to provide during support and/or technical assistance actions or during participation in events or training actions. The personal data provided may include, but are not limited to:
- Contact details; Professional data;
- Demographic data; Information about technological preferences, manufacturing methodologies that you use in your organization;
- Data relating to the purchase and use of products and services provided by TNA in the organization where it performs functions;
- Personal information available from public accessible sources.
The provision of incorrect or inaccurate data is your sole responsibility, as a data subject. If you wish to correct any of this data, you can do so directly by contacting TNA.
Basis, Purposes and Duration of the Processing of Personal Data
On what basis can we process your personal data?
The processing of personal data is only lawful if, and to the extent that at least one of the following situations occurs:
Consent: When, as a data subject, you have given us your expressed consent, in writing, orally or through the validation of an option, and if this consent is free, informed, specific and unambiguous for the processing of your personal data for one or more specific purposes. Where reasonably possible or required by applicable law, we will obtain your consent before collecting or using your personal data.
Compliance with contractual obligations and pre-contractual steps: When the processing of personal data is necessary for the fulfilment of contractual obligations to which the data subject is a party, or for pre-contractual steps at the request of the data subject, such as for the preparation of a proposal for products and/or services.
Compliance with legal obligations: When the processing of personal data is necessary to comply with a legal obligation to which TNA is subject, such as the communication of personal identification data to police, judicial, tax or regulatory entities.
Legitimate interest: When the processing of and use personal data corresponds to a legitim interest of TNA or third parties, such as the processing of data to improve the quality of service, and when our reasons for using them prevail over data protection rights.
Defense of vital interests of the data subject or another natural person: In the event that the data subject is physically or legally unable to give consent. Exercise of functions of public interest: When the processing is necessary for the exercise of functions in the public interest or for the exercise of the public authority granted to the controller.
For what purposes do we process your personal data?
The personal data collected are intended for the management and assessment of needs, interests and expectations, for information actions and for their inclusion in the general communication database and to respond to questions, suggestions or complaints.
TNA safeguards that some of the personal data collected, namely for the purposes of registration in one of our internal events, are mandatory, so that, in case of lack or insufficiency of such data, TNA will not be able to accept the registration.
TNA may also use your collected personal data to:
- Sending information, namely about updates or changes to our products and services, TNA’s conditions and policies or commercial communication;
- Analysis of the commercial information of its customers to identify consumption profiles for statistical purposes;
- Analysis of customer information, collected through surveys, complaints and other means, for statistical purposes.
How long do we process your personal data?
Whenever there is no specific legal obligation, personal data are processed by TNA only for the period of time necessary to achieve the defined purpose.
Data subject rights
Under the terms of the applicable legislation, as a data subject, you have the right of access to the data concerning you, being able to request its rectification or addition, by contacting TNA, through the email rgpd@tna.com.pt, from address TNA – Tecnologia e Nutrição Animal S.A., Responsible for the Processing of Personal Data, Apartado 8, 2051-801 Aveiras de Cima or telephone (00 351) 263 476 101.
You can also, as data subject, at any time, object to their treatment under the terms of the legislation in force.
Navigation data
The TNA website is hosted on COMTACTO’s servers (http://www.comtacto.net) which uses software and computer systems that collect, during their normal operation, some personal data (known as log files), whose transmission is implicit in the use of Internet communication protocols. For more information, consult the COMTACTO Privacy Policy.
Cookies
The TNA website uses cookies to ensure the efficiency of its operation, to store information such as your personal preferences when you visit the page and to improve our service. Cookies are small text files that are sent to the user’s computer (usually to the user’s browser) by the websites visited, being stored on the user’s computer to be later retransmitted to the websites during the user’s subsequent visits to them. This may include links to services that are provided. You can turn off your cookies, in your browser options, or by changing the Antivirus program tools. However, this may change the way you interact with this or other pages, which may affect or prevent you from logging in to programs or pages on our and/or other networks.
For more information, consult the COMTACTO Cookies Policy.
Links to third-party websites
The TNA website contains hyperlinks (links) to other third-party websites, so it is recommended that you consult the pages within these websites that refer to their privacy policies. TNA’s Privacy Policy does not apply to third-party websites, so if you visit another website from this website, you should always read that website’s own privacy policy and verify that you agree with its terms before providing your data. TNA is not responsible for the Privacy Policy or for the content made available on third-party websites.
Acceptance of the Quality Policy
TNA is governed by the current legislation in force and is bound to comply with this Privacy Policy. If you do not agree with this Privacy Policy, please do not provide your personal data. We warn, however, that the use of the services provided on the TNA Sites is conditioned to the provision of your Personal Registration Data and others, without which, it will not be possible for you to fully benefit from the services provided by TNA. More detailed information on the protection of personal data can be obtained by consultation of applicable legislation, namely Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 – General Data Protection Regulation – and Law N.º 67/98 of 26 October – Law on Protection of Personal Data.
Changes
All the information contained in this document and on the website (www.tna.pt) may be modified without prior notice, at any time, provided that there have been changes in its legal assumptions or such is in the interest of TNA or the entities involved. associated, to ensure the quality and effectiveness of the service provided.